Terms of Service

These terms govern your use of ProtectAI.space and our AI-powered content moderation services.

Last updated: October 13, 2025

Acceptance of Terms

By accessing or using ProtectAI.space ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service. By using our Service, you represent that you are at least 18 years old or have reached the age of majority in your jurisdiction.

Description of Service

ProtectAI.space provides AI-powered content moderation and analysis services, including but not limited to:

  • Automated content analysis for policy violations
  • Real-time chat and comment moderation
  • Visual content safety assessment
  • Content recommendation and optimization tools
  • Compliance reporting and analytics
  • API access for integration with third-party platforms

User Accounts and Registration

Account Creation

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the security of your account credentials
  • You must notify us immediately of any unauthorized use of your account
  • One person or entity may not maintain more than one account

Account Responsibilities

  • You are responsible for all activities that occur under your account
  • You must not share your account credentials with others
  • You must comply with all applicable laws and regulations
  • You must not use the Service for any unlawful or prohibited activities

Acceptable Use Policy

You agree not to use the Service for any of the following prohibited activities:

Prohibited Content

  • Illegal, harmful, or offensive content
  • Content that violates intellectual property rights
  • Spam, malware, or malicious code
  • Content that promotes violence or discrimination

Prohibited Activities

  • Attempting to gain unauthorized access
  • Interfering with or disrupting the Service
  • Reverse engineering or copying our technology
  • Using the Service to compete with us

Content and Data Usage

Your Content

You retain ownership of content you upload to our Service. By uploading content, you grant us:

  • A license to process, analyze, and moderate your content
  • The right to store your content temporarily for analysis purposes
  • Permission to use anonymized data to improve our AI models
  • The ability to generate reports and insights based on your content

Data Processing

We process your content solely for the purpose of providing our moderation services. We do not use your content for advertising or share it with third parties except as outlined in our Privacy Policy.

Payment Terms and Billing

Subscription Plans

  • Subscription fees are billed in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law
  • We may change our pricing with 30 days' notice
  • Failure to pay may result in service suspension or termination

Usage-Based Billing

  • Some services are billed based on usage (API calls, content processed)
  • Usage charges are calculated monthly and billed in arrears
  • You can monitor your usage through your account dashboard
  • We provide usage alerts to help you manage costs

Service Availability and Support

We strive to maintain high service availability but cannot guarantee uninterrupted access:

  • We target 99.9% uptime but may experience planned or unplanned downtime
  • We provide advance notice of scheduled maintenance when possible
  • Support is available through our help center and email
  • Response times vary based on your subscription plan
  • We may temporarily suspend service for security or maintenance reasons

Intellectual Property Rights

Our Rights

The Service and its original content, features, and functionality are owned by ProtectAI.space and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Rights

You retain all rights to your original content. We do not claim ownership of content you upload, but you grant us the necessary licenses to provide our services as outlined in these Terms.

Limitation of Liability and Disclaimers

Service Disclaimers

Our AI-powered moderation service is provided "as is" and "as available." We make no warranties about:

  • The accuracy or completeness of moderation results
  • The suitability of our service for your specific needs
  • Uninterrupted or error-free operation
  • The security of data transmission

Limitation of Liability

To the maximum extent permitted by law, ProtectAI.space shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Termination

Either party may terminate this agreement:

  • By You: You may cancel your account at any time through your account settings
  • By Us: We may terminate or suspend your account for violations of these Terms
  • Effect of Termination: Upon termination, your right to use the Service ceases immediately
  • Data Retention: We may retain your data as outlined in our Privacy Policy
  • Survival: Provisions regarding liability, indemnification, and intellectual property survive termination

Governing Law and Disputes

These Terms are governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or your use of the Service will be resolved through:

  • Good faith negotiations between the parties
  • Binding arbitration if negotiations fail
  • Applicable courts for injunctive relief when necessary
  • Class action waivers where permitted by law

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@protectai.space

Address: ProtectAI.space Legal Department

We will respond to your inquiry within 5 business days.