Privacy Policy

Your privacy is important to us. This policy explains how ProtectAI.space collects, uses, and protects your information.

Last updated: October 13, 2025

Information We Collect

Personal Information

  • Account information (name, email address, username)
  • Profile information and preferences
  • Communication data when you contact us
  • Payment information (processed securely by third-party providers)

Content Data

  • Videos, images, and other content you upload for analysis
  • Analysis results and moderation reports
  • Chat messages and comments for moderation
  • Usage patterns and interaction data

Technical Information

  • IP address and device information
  • Browser type and version
  • Operating system and device identifiers
  • Cookies and similar tracking technologies

How We Use Your Information

  • Provide and improve our AI-powered content moderation services
  • Analyze content for policy violations and safety risks
  • Generate moderation reports and recommendations
  • Communicate with you about your account and our services
  • Process payments and manage subscriptions
  • Ensure platform security and prevent fraud
  • Comply with legal obligations and enforce our terms
  • Develop and improve our AI algorithms (with anonymized data)

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: Trusted third-party services that help us operate our platform (cloud hosting, payment processing, analytics)
  • Legal Requirements: When required by law, court order, or government request
  • Safety and Security: To protect the rights, property, or safety of ProtectAI.space, our users, or others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with user notification)
  • Consent: When you explicitly consent to sharing your information

Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Secure data centers with physical and digital protections
  • Employee training on data protection and privacy
  • Incident response procedures for security breaches

Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request transfer of your data to another service provider
  • Restriction: Request limitation of how we process your information
  • Objection: Object to certain types of processing
  • Withdrawal: Withdraw consent for processing based on consent

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

  • Account information: Until account deletion or 3 years after last activity
  • Content data: 30 days after analysis completion (unless saved by user)
  • Usage logs: 12 months for security and analytics purposes
  • Payment records: As required by financial regulations (typically 7 years)
  • Legal compliance data: As required by applicable laws

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

  • Standard contractual clauses approved by regulatory authorities
  • Adequacy decisions by relevant data protection authorities
  • Certification schemes and codes of conduct
  • Your explicit consent for specific transfers

Children's Privacy

ProtectAI.space is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@protectai.space

Address: ProtectAI.space Privacy Team

We will respond to your inquiry within 30 days of receipt.